Cancellation Policy

Refunds. 1. Client may receive a refund in the unlikely event that they decide to decline services for any reason, before or during the first session up until hypnosis is received . Except in case of an emergency, there are no refunds for subsequent bookings after the hypnosis usually done during the first session. If a refund is provided it will be net of any processing charges associated with the payment and a $45 processing fee. For example, when Client pays on-line using the website Hypnotherapy by the Bay LLC will incur a processing fee whether or not Client gets a refund. Processing the refund check will require postage and handling time for 15 minutes at my current base rate: $180 an hour. All refunds will be in the form of a check. Refunds will be provided after Client’s payment and the processing fees have been received and posted to the bank account of Hypnotherapy by the Bay LLC. All services, EXCEPT gift cards and certificates, must be used within a year of purchase. Refunds will not be made after a year of purchase even if no services were performed. Cancellations. Client is free to reschedule their appointments or cancel their appointments as needed; however there are late and/or no-show fees. Here at Hypnotherapy by the Bay, Janis understands that things may happen beyond your control or your priorities may change, etc. No need to explain. If Client must reschedule or cancel, please text Janis at (410) 212-4144. If Client texts Janis at least by 10 AM on the day of the appointment there will be no charge. If Client does not call or text by 10 AM, they may still reschedule and pay applicable missed appointment fees. Emergency and weather situations will be examined on a case-by-case basis. Missed Appointment Fees If Client calls or texts after 10 AM on the day of the appointment to cancel, there will be a $100 fee. If Client simply does not show up for their appointment, there will be a no- show fee of $155.

Contact Details

• 613 Ridgely Avenue, Annapolis, MD, USA

  (443) 481-9263

  hypnotherapybythebay@gmail.com